How for a company to benefit from its employees’ social networks.
- By rimi jaiswal
- Published Tuesday 6th 2008
- Career
- Unrated
rimi jaiswal
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View all articles by rimi jaiswalFor corporations it
is hard to establish whether their employees use social networks for their
personal needs or for business purposes. Most of them claim that they use
social network like Linkedin mostly
for business purposes to get new contacts and sales opportunities. But requests
to integrate their contacts into CRM/HR systems are often resisted by the
employees.
However, in a
number of companies the policy has recently been revised. For example, Allen & Overy (an international law
firm) has been forced to lift the ban after the firm’s IT department was
bombarded with staff complaints following a firmwide ban on social networking
website Facebook.
Recruiters and
especially headhunters already actively use social networks to source new
candidates, and corporate recruiters follow the lead. Corporate employee bonus
programs could be a perfect match for integration with employees’ social
networks. This way employees still control their social networks, but have
enough motivation to share potential candidates with HR department.
According to
a recent Spherion Emerging Workforce Study, 58 percent of top HR executives
said that referrals are the best way to recruit top talent. In another survey
by HCI/ExecuNet, 62 percent of recruiters listed networking as their most
effective means of finding senior managers.
Cisco Systems Inc., the California-based Internet
pioneer, created a program called “Friends,” where prospects are paired up with
Cisco employees of similar work backgrounds. Cisco employees act as an extended
sales force, helping convince on-the-fence and passive candidates that the
company is a viable (and friendly) employer. 40 to 60 percent of all new Cisco
hires now come from employee referrals.
Some companies like Eli Lilly and Company are
transforming employee referral programs from de facto program for family and
friends to an explicit program of talent scouting. Talent scouting moves
employee referral programs from reactive to proactive operations to reach into the workforce at multiple touch
points and on a regular basis and aggressively solicit the names of prospects,
even when openings do not yet exist for them.
What’s next? Companies already expand referral
programs to search not only via employees (for instance, through alumni and
clients) and not only job candidates (for instance, new clients).
It is easy to benefit from the social networking boom by
using Software-as-a-Service options. For example, FaceContact.com, a venue for
getting referral rewards, finds Passive Candidates, which will provide integration of referral bonus
programs and Contingent Recruitment into corporate websites.
